Gran Turismo is one of the most successful video games of all time, and an excellent case study in innovative Product Management. In this post, I look at some of the remarkable elements of its success, and the unconventional methods its leadership and product team use to innovate and continue to push their vision forward. Read on and be inspired with out-of-the-box ideas for your own product.
Your product’s onboarding experience matters, probably more than you think. A great onboarding experience can increase product adoption, decrease support costs, and decrease sales and marketing costs…all of which contribute directly to your bottom line. So where should Product Managers start, and what are the ingredients of a great onboarding experience? In this post, I share the business case for investing in onboarding, guidance on how to improve your product’s onboarding experience, and great examples from real world products.
In today’s cloud computing world, many Product Managers will be faced with the decision of whether to open an API to their users. Open APIs have many advantages, but they also bring significant business challenges. In this post, I describe key benefits and challenges of open APIs, and why Product Managers should treat an open API as its own product instead of as a feature. [Read more…]
Product Managers need to be technically competent, have great soft skills and be business-savvy. But what does that really mean? In this post, I list some of the key characteristics present in all business-savvy Product Managers. Do you have them all? [Read more…]
In this series, I’ll discuss the key areas in contract negotiations that Product Managers need to know. I’ll describe the basic contracts you’ll encounter (NDA, MSA, SOW and CO) and key watchouts from both the Client and Vendor perspective. [Read more…]
As a Product Manager, sooner or later you might need to outsource some or all of your software design or development to an external vendor. To get you started, here are some key considerations when choosing a software vendor, based on my experience on both the client and the vendor side. [Read more…]